Personal data we process
Below you will find an overview of the personal data we process when you use this website, our services, and/or provide it to us.
- First and last name
- Phone number
- Email address
- IP address
- Data about your activities on our website
- Internet browser and device type
- Other personal data that you actively provide, for example, by making a reservation on this website, in correspondence, and by phone
Special and/or sensitive personal data we process
We do not process any special or sensitive personal data and do not intend to collect data on anyone under the age of 16. Please contact us if you believe we have collected personal data about a minor and we will delete this information.
We process your personal data for the following purposes:
- To make and confirm your reservation.
- To call or email you as necessary to perform our services.
- To comply with legal obligations.
- To track visitor statistics of this website.
- To inform you if you have been a guest or if you have subscribed to our newsletter.
Automated decision-making
We do not make decisions based on automated processing.
How long we keep personal data
We do not keep your personal data longer than necessary. The retention period depends on the purpose for which we collected the data as well as legal obligations to retain data. Please contact us if you have any questions about this.
Sharing personal data with third parties
We do not sell your information to third parties and only provide it to you if it is necessary for the performance of our agreement with you or to fulfill a legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.
Cookies, or similar techniques, that we use
A cookie is a small text file that is stored on your computer, tablet, or smartphone during your first visit to this website. The cookies we use are necessary for the technical operation of the website. They ensure that the website functions properly. You can opt out of cookies by setting your Internet browser to stop storing cookies. You can also delete any information previously stored through your browser settings. Learn more about this in the consumer association’s step-by-step guide to deleting cookies. On this website we use:
- Technical and functional cookies for the operation of this website.
- Analytical cookies from Google Analytics that do not invade your privacy.
View, modify or delete data
You have the right to access, correct, delete your personal data, withdraw your consent to data processing or object to the processing of your personal data by us, and you have the right to data portability. You can send a request to this effect to the above e-mail address.
To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with your request. To protect your privacy, please black out your passport photo, passport number, Citizen Service Number (BSN) and the strip of numbers at the bottom of the passport on this copy. We will respond to your request as soon as possible, but within four weeks.
Please note that you have the option of filing a complaint with the national supervisory authority, the Personal Data Authority, via this links.
How we secure personal data
We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Please contact us at the above e-mail address if you have the impression that your data is not properly secured or there are indications of misuse.
